Our Services

Third Party Administration (TPA)

We serve as a partner resource to your underwriters for your program needs in claims management, full transactional management, reserving, financial reporting, internal analysis, risk reviews, and agency interaction. We believe this impacts the overall profitability of program business and protects the carrier’s ultimate exposures.

Commercial Claims

We use experienced GA and EGA trained adjusters to travel to any location and quickly and accurately assess complex and unique situations and report to our clients with a critical initial assessment of damages and exposure so reserves can be set and a plan of action can be determined. Our managers closely follow the progress of the full claim process including working with experts, attorneys, and subrogation specialists in order to deliver full and accurate adjustment of the claim for our clients.

Daily Claims

We offer a wide range of multi-line, property, casualty and general liability services which are tailored to fit each client’s expectations, timelines, and reporting requirements. Our seasoned and knowledgeable staff of adjusters located throughout the U.S. has many years of experience working in all lines of business with a broad range of clients and insurance carriers. From policy processing, underwriting and claim operations, each adjuster is trained to understand each client’s expectations.

Catastrophe Claims

We regularly responds to all kinds of catastrophe events occurring throughout the U.S. caused by different types of weather-related storms and other large catastrophic occurrences. Our full staff of experienced adjusters, claim reviewers, field support, and QA personnel are selected and trained by our management team prior to deployment so they are familiar with the unique circumstances of the event and knowledgeable in the specific requirements for each client and the way their claims should be handled in the field. Since it’s formation, the company has handled about 100,000 catastrophe related claims and assignments, with as many as 20,000 being handled in one year.

Flood Claims

We have recruited and trained a large roster of experienced and NFIP and private desk and field certified claim professionals. Our knowledgeable and responsive management team, led by Candice Hill, AVP – Flood Division, and Donald Waters, Flood Consultant, is trained to handle all types of flood claims and understand the complexity of a proper and timely claim process.

GENERAL LIABILITY & CASUALTY

We provide a full range of adjusting services and investigations for daily and catastrophic general liability claims throughout the U.S., for both personal and commercial policies, including property damage, bodily injury, and product liability losses. Our professional team of field adjusters and managers conduct a prompt and thorough investigation and report providing a vital initial assessment of the reported loss and proposed reserve amounts, devise a complete plan of action for a proper response for our client’s consideration, and work with any professionals assigned to evaluate and defend the claim as the facts and circumstances warrant.

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